Installation & Setup
We provide professional installation and after-sales support across Europe. Our installation and maintenance teams operate throughout the EU and nearby markets, ensuring your machine is installed correctly, configured for your location, and supported long term. Typical installation is completed within 1–3 days after delivery, depending on site readiness.
Installation & Setup Across Europe
Whether you are starting with one machine or deploying multiple sites, our process is designed to be smooth and predictable. We coordinate delivery, schedule installation, complete configuration, and confirm the machine is operating correctly before handover.
What’s included in installation
- Professional installation planning and scheduling
- Machine positioning and setup on site
- Full configuration and functional testing
- Basic operator handover and guidance
- Post-installation support and follow-up
- Documentation and operational manual
Europe-compatible power & operation
Our machines are designed specifically for European markets with full compatibility.
- EU voltage compatibility (220-240V, 50Hz standard)
- Designed for high-traffic commercial environments
- Optimized for reliable 24/7 continuous operation
- Compliant with European electrical safety standards
- Suitable for various European power configurations
- Energy-efficient operation for cost savings
For exact power specifications, choose your model and request a detailed quotation with technical specifications.
- Delivery coordination to your specific location (scheduled in advance)
- Professional installation within 1–3 days after delivery (when site is ready)
- Comprehensive testing & handover immediately after setup completion
- Post-installation support and operational guidance
- Warranty activation and maintenance planning
Installation & Setup Video Walkthrough
Watch our comprehensive walkthrough to understand how professional installation and setup typically works. See the process from delivery to operational handover.
Prefer to watch on YouTube? Open the installation video on YouTube
Customisation & 2-Year Warranty
We can customise the setup to match your specific site requirements and operating plan, depending on the selected model. Every machine includes a comprehensive 2-year warranty with parts replacement included under warranty conditions.
Customisation options available
- Configuration tailored to your specific location type and needs
- Operational settings aligned with your business workflow
- Guidance on optimal placement and usage patterns
- Custom branding and interface options
- Integration with existing payment systems
- Remote monitoring and management setup
Warranty and parts replacement
- Comprehensive 2-year warranty coverage
- Parts replacement included during warranty period
- Maintenance coordination through our Europe-wide team
- Technical support during business hours
- Preventive maintenance scheduling available
- Extended warranty options for additional coverage
Note: Warranty terms apply. Contact us for detailed warranty documentation and coverage specifics.
Installation & Setup FAQs
Common questions about installation, setup, and ongoing support across Europe.
Do you provide installation across all European countries?
Yes. We have installation and maintenance teams across Europe, allowing us to support customers in multiple countries and coordinate installation efficiently. We currently provide installation services in all EU member states plus Switzerland, Norway, and the United Kingdom.
How long does installation take after delivery?
Typical installation is completed within 1–3 days after delivery, depending on site readiness and scheduling. Complex installations or sites requiring special preparation may take additional time. We provide a specific timeline during the planning phase for each installation.
Are the machines compatible with European voltage standards?
Yes. Our machines are designed specifically for European electrical systems. All standard models are configured for 220-240V, 50Hz operation. For three-phase power requirements or special configurations, we provide detailed specifications and can customize machines as needed.
What customisation options are available?
Depending on the selected model, we can customise configuration, branding, interface language, payment systems, and operational settings to match your location and business plan. We discuss customisation options during the quotation and planning process.
What does the 2-year warranty cover?
We provide a comprehensive 2-year warranty including parts replacement under warranty conditions. The warranty covers manufacturing defects and normal wear components. We also coordinate maintenance support across Europe through our network of service partners.
What do you need from me before installation?
We typically confirm the delivery address, access requirements, placement location, and basic site readiness (space and power availability). We provide a pre-installation checklist and guide you through preparation step-by-step to ensure a smooth installation process.
Do you provide training for operators?
Yes. We provide basic operator training during handover, covering machine operation, routine maintenance, troubleshooting, and best practices. Additional training materials and resources are available through our support portal.
What happens if I need maintenance after installation?
We coordinate maintenance through our Europe-wide network of service partners. For warranty issues, we manage parts replacement and technician dispatch. We also offer preventive maintenance plans to ensure optimal machine performance and uptime.
Ready to Schedule Your Installation?
Request a quotation and tell us your country and location type. We’ll confirm the best machine option, provide detailed delivery planning, and schedule installation with our Europe-wide professional team.