Privacy Policy
This Privacy Policy explains how Vendo Pizza LLC collects, uses, stores and protects personal information when you visit VendoPizza.com, submit a quotation request, send a message or otherwise communicate with us about a commercial pizza vending project.
1. Who controls your personal information
Vendo Pizza LLC is responsible for deciding why and how personal information covered by this policy is processed. In privacy-law terminology, Vendo Pizza LLC is generally the “controller” or “business” for information submitted directly to VendoPizza.
- Legal entity: Vendo Pizza LLC
- Business address: 1100 Cornwall Road, Monmouth Junction, NJ 08852, United States
- Email: sales@vendopizza.com
- Telephone: +1 856 556 9428
- Commercial contact: Dan Erick, Sales Manager
Privacy requests may be sent to the email address above with the subject line “Privacy Request.” Commercial enquiries are managed by the sales team, including Dan Erick, Sales Manager.
2. Scope of this policy
This policy applies when you:
- visit VendoPizza.com;
- submit the quotation or contact form;
- contact us by email, telephone or WhatsApp;
- ask for machine specifications, pricing, delivery or support information;
- communicate with us about a current or proposed commercial relationship; or
- exercise a privacy right or submit a complaint.
This policy does not govern a third party’s independent processing, including a manufacturer, freight provider, payment provider, social network or messaging platform acting under its own privacy policy.
3. Personal information we collect
We collect information that you provide voluntarily and limited technical information generated when the website and its forms are accessed. Please do not include unnecessary sensitive personal information in free-text fields.
| Category | Examples | Source |
|---|---|---|
| Identity and contact information | Name, business email, telephone or WhatsApp number, preferred contact method. | Provided by you through a form or direct communication. |
| Company information | Company name, business role, VAT number or company registration number. | Provided by you or your organisation. |
| Project and transaction information | Preferred machine, machine format, quantity, project stage, purchase timeline, location status, quotation details and related commercial records. | Provided by you and generated during the enquiry or transaction. |
| Location and delivery information | Installation country, delivery city, postcode or ZIP code, location type and installation environment. | Provided by you. |
| Communications | Messages, project questions, requested documents, call or email notes and responses. | Provided by you and created during correspondence. |
| Technical and security information | IP address, browser or device details, request time, page requested and security or server-log information. | Generated automatically by hosting, form, security or anti-spam systems. |
| Privacy-request information | Request details and information reasonably necessary to verify identity and document our response. | Provided by you and generated when the request is handled. |
Do not submit special-category or highly sensitive data—such as health, biometric, religious, political, criminal-record or government-identity information—unless we specifically request it for a lawful and necessary purpose.
4. How and why we use personal information
We use personal information only where we have a legitimate commercial or legal reason. The legal basis applied can depend on your location and the context.
| Purpose | Information generally used | Typical legal basis |
|---|---|---|
| Respond to an enquiry | Contact, company, location, machine and project information. | Steps requested before a contract; legitimate interests; consent where required. |
| Recommend a machine or configuration | Project, installation, location, capacity and commercial requirements. | Steps requested before a contract and legitimate interests in providing an accurate response. |
| Prepare and manage quotations | Identity, company, project, destination, pricing and communication records. | Steps requested before a contract; performance of a contract. |
| Manage an order or business relationship | Contact, transaction, delivery, contractual and support records. | Performance of a contract; legal obligations; legitimate interests. |
| Coordinate third parties at your request | Relevant machine, company, delivery and contact information. | Steps requested before a contract; performance of a contract; legitimate interests. |
| Protect the website and prevent abuse | Technical, server-log, form and communication information. | Legitimate interests in security, fraud prevention and service integrity; legal obligations where applicable. |
| Meet legal and accounting duties | Transaction, invoice, contract, tax, complaint and correspondence records. | Legal obligations and legitimate interests in establishing or defending legal claims. |
| Handle privacy requests | Request, identity-verification and response records. | Legal obligations and legitimate interests in maintaining an auditable response record. |
Commercial communications
We may follow up on the specific machine or project you asked us about. We do not treat a quotation request as permission for unrelated mass marketing. Where consent is legally required for promotional communication, we will request it separately. You may object to or unsubscribe from marketing at any time.
Automated decisions
We do not use personal information submitted through the current quotation and contact process to make decisions that produce legal or similarly significant effects solely by automated means.
6. When we share personal information
We do not sell personal information. We disclose information only where reasonably necessary for the purposes described in this policy, subject to appropriate safeguards and access controls.
Service providers
Information may be processed by providers supporting website hosting, business email, form delivery, security, data storage, IT administration or professional services. These providers are expected to use information only for the contracted service and to protect it appropriately.
Manufacturers, technical partners and logistics providers
Where necessary to answer your request, configure a machine, obtain destination-specific information, arrange delivery or support a transaction, we may disclose the minimum relevant information to a manufacturer, technical partner, freight provider, customs representative or other project participant. We do not provide such parties with unrelated personal information.
Corporate and professional recipients
Information may be disclosed to legal advisers, accountants, insurers, auditors, banks or authorities where reasonably necessary to meet legal duties, manage risk, establish or defend legal claims, prevent fraud, protect rights or respond to a lawful request.
Business transfers
If all or part of the business is reorganised, sold, financed or transferred, relevant information may be disclosed under confidentiality and used consistently with this policy and applicable law.
7. International data transfers
Vendo Pizza LLC is established in the United States and accepts enquiries from customers worldwide. Your personal information may therefore be processed in the United States and in other countries involved in website hosting, email delivery, machine supply, documentation, transport or support.
Privacy laws and enforcement mechanisms differ between countries. Where applicable law requires a transfer safeguard, we will use an available lawful mechanism, such as an adequacy decision, contractual safeguards, consent in a permitted situation or another recognised transfer basis.
Individuals in the EEA, United Kingdom or another jurisdiction with cross-border transfer rules may contact us for further information about safeguards relevant to their information.
8. How long we retain information
We retain personal information only for as long as reasonably necessary for the purpose for which it was collected, including quotation follow-up, contractual performance, warranty communication, legal compliance, dispute resolution and security.
| Record type | Typical retention approach |
|---|---|
| Unconverted quotation and contact enquiries | Normally up to 24 months after the last meaningful interaction, unless deletion is requested earlier or a longer period is reasonably necessary. |
| Customer, quotation, contract and transaction records | For the business relationship and thereafter for the period required by applicable tax, accounting, warranty and legal-claims rules, commonly up to seven years where applicable. |
| Website and security logs | Kept for a limited operational and security period, normally no longer than 90 days unless an incident requires longer preservation. |
| Privacy requests and complaints | Kept for the period needed to demonstrate and manage compliance, normally up to three years after closure unless law requires otherwise. |
These periods are guidelines rather than promises of retention in every case. Information may be deleted sooner when no longer required or retained longer where a legal hold, dispute, investigation, contract or statutory requirement applies.
9. How we protect information
We use reasonable administrative, organisational and technical measures designed to protect personal information against unauthorised access, alteration, disclosure, loss or misuse. Measures may include access restrictions, account security, software updates, secure hosting, backups, confidentiality obligations and appropriate service-provider controls.
No website, email account, messaging platform or storage system can be guaranteed completely secure. You should avoid sending passwords, complete payment-card details or unnecessary sensitive information through ordinary web forms, email or WhatsApp.
If we become aware of a personal-data incident, we will assess it and provide any legally required notification to affected individuals or authorities.
10. Your privacy rights
Depending on your location and applicable law, you may have the right to:
- ask whether we process personal information about you;
- request access to or a copy of your information;
- correct inaccurate or incomplete information;
- request deletion of information;
- request restriction of processing;
- object to processing based on legitimate interests or direct marketing;
- receive certain information in a portable format;
- withdraw consent where consent is the legal basis;
- appeal a refusal where applicable law provides an appeal right; and
- complain to a competent privacy or data-protection authority.
Rights are not absolute. We may need to retain or continue processing information where permitted or required for contracts, legal obligations, fraud prevention, security, freedom of expression or legal claims.
How to submit a request
Email sales@vendopizza.com with the subject line “Privacy Request”. Describe the right you wish to exercise and the interaction or email address involved. We may request proportionate information to verify identity and authority.
We will respond within the period required by applicable law. We will not discriminate against you for exercising a privacy right.
11. Regional privacy disclosures
EEA and European Union
Where the EU General Data Protection Regulation applies, processing is based on one or more lawful grounds described above. Individuals may complain to the data-protection authority in the country where they live, work or believe an infringement occurred.
Vendo Pizza LLC is established outside the EEA. Where applicable, the company will address legal requirements concerning an EEA representative and will publish representative contact details in this policy after appointment.
United Kingdom
UK residents may have rights under the UK GDPR and Data Protection Act, as amended. Complaints may be submitted to the UK Information Commissioner’s Office. Where applicable, VendoPizza will address requirements concerning a UK representative and publish the relevant contact details.
California
California residents may have rights to know, access, correct or delete certain personal information, and to limit or opt out of certain uses, subject to whether the relevant California law applies to VendoPizza and to available exceptions.
Under the current practices described in this policy, VendoPizza does not sell personal information and does not share it for cross-context behavioural advertising. We therefore do not knowingly sell or share the personal information of consumers under 16 for those purposes.
Other jurisdictions
Residents of other countries or US states may have additional rights. We will assess requests under the privacy law applicable to the requester and the relevant processing activity.
12. Children’s privacy
VendoPizza.com is a business-to-business commercial equipment website and is not directed to children. We do not knowingly request or collect personal information online from children under 13. Individuals who are not old enough to enter a commercial enquiry under their local law should not submit a form.
If you believe a child has submitted personal information without appropriate authorisation, contact us so that we can investigate and delete it where required.
13. Third-party websites and communication services
The website may link to manufacturer pages, video platforms, social networks, WhatsApp, logistics providers or other third-party services. When you choose to use a third-party platform, that provider may collect and use information under its own terms and privacy policy.
VendoPizza is not responsible for the independent privacy practices of third parties. Review their policies before sending sensitive or confidential information.
14. Changes to this Privacy Policy
We may update this policy when our forms, service providers, legal obligations or data practices change. The current version will be published at this URL with a revised effective date. Material changes may also be communicated through an additional website notice where appropriate.
We recommend reviewing this policy periodically. The policy should also be formally reviewed by VendoPizza at least annually.
15. Contact VendoPizza about privacy
- Company: Vendo Pizza LLC
- Address: 1100 Cornwall Road, Monmouth Junction, NJ 08852, United States
- Email: sales@vendopizza.com
- Telephone: +1 856 556 9428
- Request subject: Privacy Request
Recommended notice beneath VendoPizza forms
Every quotation and contact form should link to this policy at the point where information is collected.